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ChangesSalesforceService Disruption: Core Service

Salesforce: Incident updated: Service Disruption: Core Service

Incident updateRewrite: impact downgraded (typesafe/jev-1.13-20260917, 62%)Changed status.salesforce.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Salesforce removed; blue is what they added. Muted text is unchanged context.

AddedAffected components#1
Before: not present
After: 62 instances
RemovedAffected components#2
Before: 71 instances
After: removed
AddedUpdateupdate#3
Before: not present
After: Our investigation has confirmed that the scope of impact is narrower than initially identified. We have verified that instance USA594 was not affected by this incident and have removed it from the list of impacted instances. As a result, this instance will no longer receive incident-related communications. We will continue to provide updates for the remaining impacted instances as we work toward full recovery. We apologize for any confusion caused by the earlier inclusion of this instance.
AddedUpdateupdate#4
Before: not present
After: We continue to make steady progress with the fix-forward deployment across the remaining impacted instances. Our teams are actively rolling out the fix-forward and verifying that users can successfully log in and access their orgs as each instance recovers. As we confirm recovery, we are removing the affected instances from the main incident post to accurately reflect their respective impact end times. We will continue to share instance-specific updates as we validate recovery. Users on instances awaiting the fix may continue to experience issues logging in or accessing their orgs. Although the deployment is progressing as expected, we do not yet have an estimated time for full recovery. Restoring access across all remaining impacted instances remains our highest priority. We will provide our next update in 30 minutes, or sooner if additional information becomes available.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

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How the archive is checked, and what it cannot prove.

History of this incident

Friday, October 23

13 incident changes

Cite this

Incident updated: Service Disruption: Core Service on Salesforce’s status page, changed 2026-10-23 06:33 UTC (change 8 of 13).

Title
Incident updated: Service Disruption: Core Service
Vendor
Salesforce
Date
URL
https://rewindex.com/change/r975d44b9febe31

All Salesforce changesSalesforce profileMarkdownJSON