# Salesforce: Incident updated: Service Disruption: Core Service

> Incident updated: Service Disruption: Core Service. Detected 2026-10-23 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r975d44b9febe31
Last updated: 2026-10-23T06:33:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Rewrite: impact downgraded (typesafe/jev-1.13-20260917)
- Changed: 2026-10-23 06:33 UTC · Detected: 2026-10-23 06:33 UTC
- [Source: https://status.salesforce.com/incidents/20004512](https://status.salesforce.com/incidents/20004512)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004512@36adfda89c1f → after incident\_version:130/20004512@7dee899ccb87
- Change 8 of 13 for this incident

Incident page (full timeline): [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20004512.md)
## What changed

**1. Added: Affected components**

```diff
+ 62 instances
```

**2. Removed: Affected components**

```diff
- 71 instances
```

**3. Added: Update** (update) · 2026-10-23 06:13 UTC

```diff
+ Our investigation has confirmed that the scope of impact is narrower than initially identified. We have verified that instance USA594 was not affected by this incident and have removed it from the list of impacted instances. As a result, this instance will no longer receive incident-related communications. We will continue to provide updates for the remaining impacted instances as we work toward full recovery. We apologize for any confusion caused by the earlier inclusion of this instance.
```

**4. Added: Update** (update) · 2026-10-23 06:26 UTC

```diff
+ We continue to make steady progress with the fix-forward deployment across the remaining impacted instances. Our teams are actively rolling out the fix-forward and verifying that users can successfully log in and access their orgs as each instance recovers. As we confirm recovery, we are removing the affected instances from the main incident post to accurately reflect their respective impact end times. We will continue to share instance-specific updates as we validate recovery. Users on instances awaiting the fix may continue to experience issues logging in or accessing their orgs. Although the deployment is progressing as expected, we do not yet have an estimated time for full recovery. Restoring access across all remaining impacted instances remains our highest priority. We will provide our next update in 30 minutes, or sooner if additional information becomes available. 
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 01:25 UTC | [Major incident: Service Disruption: Core Service](https://rewindex.com/change/i29d0578e9bc855.md) | outage |
| 2026-10-23 03:33 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r12e0a2dec31f2f.md) | Normal progress |
| 2026-10-23 04:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/ra5337d8db1bc32.md) | Normal progress |
| 2026-10-23 04:33 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r5cf0f61bf896d8.md) | Normal progress |
| 2026-10-23 05:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/rf4055343b863c1.md) | Normal progress |
| 2026-10-23 05:33 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r60d815bd091348.md) | Normal progress |
| 2026-10-23 06:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/rf5dc776c7620c8.md) | Rewrite: root cause removed |
| 2026-10-23 06:33 UTC | Incident updated: Service Disruption: Core Service (this change) | Rewrite: impact downgraded |
| 2026-10-23 07:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r2c3d629b3f9827.md) | Rewrite: impact downgraded |
| 2026-10-23 07:33 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/rb80c6227328488.md) | Rewrite: impact downgraded |
| 2026-10-23 08:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r01a47d9d73a0ab.md) | minor edit |
| 2026-10-23 08:33 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r2be855f2e03d10.md) | Rewrite: impact downgraded |
| 2026-10-23 09:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/refb7c8988190ba.md) | Normal progress |

Previous: [change](https://rewindex.com/change/rf5dc776c7620c8.md) · Next: [change](https://rewindex.com/change/r2c3d629b3f9827.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Service Disruption: Core Service on Salesforce’s status page, changed 2026-10-23 06:33 UTC (change 8 of 13).

- Canonical URL: https://rewindex.com/change/r975d44b9febe31
- Citation: Salesforce, “Incident updated: Service Disruption: Core Service” (2026-10-23 06:33 UTC). Archived by Rewindex: https://rewindex.com/change/r975d44b9febe31 (CC BY 4.0).
- Markdown link: `[Salesforce: Incident updated: Service Disruption: Core Service (2026-10-23)](https://rewindex.com/change/r975d44b9febe31)`


---
Canonical: https://rewindex.com/change/r975d44b9febe31 · Markdown: https://rewindex.com/change/r975d44b9febe31.md · JSON: https://rewindex.com/api/v1/changes/r975d44b9febe31 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:32:52.775Z