Rewindex

ChangesGrafana CloudPhone call notifications to numbers in Russia and Kazakhstan are blocked

Grafana Cloud: Incident updated: Phone call notifications to numbers in Russia and Kazakhstan are blocked

Incident updateNot classified yetChanged stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Grafana Cloud removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: resolved
AddedResolved time#2
Before: not present
After: 2026-10-19 11:39 UTC
AddedUpdateresolved#3
Before: not present
After: Following further investigation, we've confirmed that SMS delivery to certain destinations is not currently supported. We've updated our documentation to clarify the supported destinations and available notification options. We recommend using mobile push notifications or phone calls as alternatives where SMS delivery is unavailable.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Rewindex captured a newer version after the last checkpoint; the next run (00:41 UTC) commits it.

History of this incident

TodayMonday, October 19Mon, Oct 19

1 incident change

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