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ChangesBandwidthJapan outbound calling incident

Bandwidth: Incident updated: Japan outbound calling incident

Incident updateNormal progress (typesafe/jev-1.13-20260917, 88%)Changed stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Bandwidth removed; blue is what they added. Muted text is unchanged context.

ChangedImpact#1
Before: none
After: major
ChangedStatus#2
Before: resolved
After: postmortem
AddedUpdatepostmortem#3
Before: not present
After: Between 16:09 UTC and 23:12 UTC on October 20th, 2026, outbound Japan based calls may not have completed as expected. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

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History of this incident

Thursday, October 22

1 incident change

Wednesday, October 21

3 incident changes

Tuesday, October 20

1 incident change

Cite this

Incident updated: Japan outbound calling incident on Bandwidth’s status page, changed 2026-10-22 07:33 UTC (change 5 of 5).

Title
Incident updated: Japan outbound calling incident
Vendor
Bandwidth
Date
URL
https://rewindex.com/change/rdfa10b057af48c

All Bandwidth changesBandwidth profileMarkdownJSON