rewindex

ChangesContentstackContentstack – Azure EU – Multiple Services Disruption

Contentstack: Incident silently edited: Contentstack – Azure EU – Multiple Services Disruption

Silent editNot classified yetChanged status.contentstack.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Contentstack removed; blue is what they added. Muted text is unchanged context.

ChangedUpdateidentified#1
Before: The issue has been identified and a fix is being implemented.
After: The root cause of the issue affecting multiple services in the Azure EU region has been identified: one of our primary database servers ran into a problem, and publishing activity stalled as a result. Requests to the Content Delivery API Sync endpoint also stalled, because that endpoint depends on the same database to create sync tokens. Our engineering team has moved traffic to a healthy database server, and services are now recovering. We are still investigating the underlying cause of the server issue. Other regions remain unaffected. Customer Action: If any publish requests or Content Delivery API Sync calls did not complete during this period, please retry them. We will share our next update as soon as we have more information. If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

History of this incident

TodayWednesday, November 4Wed, Nov 4

1 rewrite, 3 incident changes

Cite this

Incident silently edited: Contentstack – Azure EU – Multiple Services Disruption on Contentstack’s status page, changed 2026-11-04 12:13 UTC (change 2 of 4).

Title
Incident silently edited: Contentstack – Azure EU – Multiple Services Disruption
Vendor
Contentstack
Date
URL
https://rewindex.com/change/rd2a1008830a3c4

All Contentstack changesContentstack profileMarkdownJSON