Struck in red is what Contentstack removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
AddedTitle#1
Before: not present
After: Contentstack – Azure EU – Multiple Services Disruption
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: identified
AddedStart time#4
Before: not present
After: 2026-11-04 12:00 UTC
AddedAffected components#5
Before: not present
After: Content Delivery API, Content Management API, GraphQL Delivery API, Microsoft Azure EU Region - Content Delivery API, Microsoft Azure EU Region - Content Management API, Microsoft Azure EU Region - GraphQL Delivery API, Microsoft Azure EU Region - Webhook Dispatcher, Webhook Dispatcher
AddedUpdateinvestigating#6
Before: not present
After: We are currently investigating an issue affecting multiple services in the Azure EU region. During this time, users may experience errors when retrieving content through the Content Delivery API and GraphQL Delivery API, failures or delays when publishing content (including scheduled publishes, bulk actions, and release deployments), and delays in webhook delivery. Other regions remain unaffected.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service. We understand the impact this may have on your operations and are treating this with the highest priority.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
AddedUpdateidentified#7
Before: not present
After: The issue has been identified and a fix is being implemented.
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.