# Contentstack: Incident silently edited: Contentstack – Azure EU – Multiple Services Disruption

> Incident silently edited: Contentstack – Azure EU – Multiple Services Disruption. Detected 2026-11-04 by Rewindex: what changed on Contentstack’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rd2a1008830a3c4
Last updated: 2026-11-04T12:13:44Z

**Summary:** _summary pending_
- Kind: Silent edit · Label: not classified yet
- Changed: 2026-11-04 12:13 UTC · Detected: 2026-11-04 12:13 UTC
- [Source: https://status.contentstack.com/incidents/xxr1ts2tjtnm](https://status.contentstack.com/incidents/xxr1ts2tjtnm)
- [Company: Contentstack](https://rewindex.com/company/contentstack.md)
- Versions: before incident\_version:728/xxr1ts2tjtnm@43db65f3458b → after incident\_version:728/xxr1ts2tjtnm@d4bcded48edf
- Change 2 of 4 for this incident

Incident page (full timeline): [Contentstack – Azure EU – Multiple Services Disruption](https://rewindex.com/company/contentstack/incidents/xxr1ts2tjtnm.md)
## What changed

**1. Changed: Update** (identified) · 2026-11-04 12:00 UTC

```diff
- The issue has been identified and a fix is being implemented.
+ The root cause of the issue affecting multiple services in the Azure EU region has been identified: one of our primary database servers ran into a problem, and publishing activity stalled as a result. Requests to the Content Delivery API Sync endpoint also stalled, because that endpoint depends on the same database to create sync tokens. Our engineering team has moved traffic to a healthy database server, and services are now recovering. We are still investigating the underlying cause of the server issue. Other regions remain unaffected. Customer Action: If any publish requests or Content Delivery API Sync calls did not complete during this period, please retry them. We will share our next update as soon as we have more information. If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-04 12:00 UTC | [Major incident: Contentstack – Azure EU – Multiple Services Disruption](https://rewindex.com/change/icd769650b90a58.md) | major |
| 2026-11-04 12:13 UTC | Incident silently edited: Contentstack – Azure EU – Multiple Services Disruption (this change) |  |
| 2026-11-04 13:23 UTC | [Incident updated: Contentstack – Azure EU – Multiple Services Disruption](https://rewindex.com/change/r5dc2a0a0b41868.md) |  |
| 2026-11-04 14:23 UTC | [Incident updated: Contentstack – Azure EU – Multiple Services Disruption](https://rewindex.com/change/r59b88480d90a61.md) |  |

Previous: [change](https://rewindex.com/change/icd769650b90a58.md) · Next: [change](https://rewindex.com/change/r5dc2a0a0b41868.md) · All Contentstack changes: [timeline](https://rewindex.com/company/contentstack/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident silently edited: Contentstack – Azure EU – Multiple Services Disruption on Contentstack’s status page, changed 2026-11-04 12:13 UTC (change 2 of 4).

- Canonical URL: https://rewindex.com/change/rd2a1008830a3c4
- Citation: Contentstack, “Incident silently edited: Contentstack – Azure EU – Multiple Services Disruption” (2026-11-04 12:13 UTC). Archived by Rewindex: https://rewindex.com/change/rd2a1008830a3c4 (CC BY 4.0).
- Markdown link: `[Contentstack: Incident silently edited: Contentstack – Azure EU – Multiple Services Disruption (2026-11-04)](https://rewindex.com/change/rd2a1008830a3c4)`


---
Canonical: https://rewindex.com/change/rd2a1008830a3c4 · Markdown: https://rewindex.com/change/rd2a1008830a3c4.md · JSON: https://rewindex.com/api/v1/changes/rd2a1008830a3c4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:19:33.092Z