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ChangesSalesforcePerformance Degradation: Core Service

Salesforce: Incident updated: Performance Degradation: Core Service

Incident updateNot classified yetChanged status.salesforce.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Salesforce removed; blue is what they added. Muted text is unchanged context.

AddedAffected components#1
Before: not present
After: 12 instances
RemovedAffected components#2
Before: 8 instances
After: removed
AddedUpdateupdate#3
Before: not present
After: Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.
AddedUpdateupdate#4
Before: not present
After: We're continuing to restore normal performance for the impacted instances. Page load times remain slow, though early indicators show performance stabilizing slightly. We're moving data between parts of our caching system to spread the load more evenly, and this work is still in progress. We haven't yet confirmed full recovery. We'll provide an update in 30 minutes, or sooner if we have more information.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

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History of this incident

TodayTuesday, November 10Tue, Nov 10

3 incident changes

Cite this

Incident updated: Performance Degradation: Core Service on Salesforce’s status page, changed 2026-11-10 16:33 UTC (change 2 of 3).

Title
Incident updated: Performance Degradation: Core Service
Vendor
Salesforce
Date
URL
https://rewindex.com/change/rc857e5cc788a44

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