# Salesforce: Incident updated: Performance Degradation: Core Service

> Incident updated: Performance Degradation: Core Service. Detected 2026-11-10 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rc857e5cc788a44
Last updated: 2026-11-10T16:33:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-10 16:33 UTC · Detected: 2026-11-10 16:33 UTC
- [Source: https://status.salesforce.com/incidents/20004588](https://status.salesforce.com/incidents/20004588)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004588@a82040f1b47f → after incident\_version:130/20004588@28e770a01950
- Change 2 of 3 for this incident

Incident page (full timeline): [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20004588.md)
## What changed

**1. Added: Affected components**

```diff
+ 12 instances
```

**2. Removed: Affected components**

```diff
- 8 instances
```

**3. Added: Update** (update) · 2026-11-10 16:18 UTC

```diff
+ Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.  
```

**4. Added: Update** (update) · 2026-11-10 16:21 UTC

```diff
+ We're continuing to restore normal performance for the impacted instances. Page load times remain slow, though early indicators show performance stabilizing slightly. We're moving data between parts of our caching system to spread the load more evenly, and this work is still in progress. We haven't yet confirmed full recovery. We'll provide an update in 30 minutes, or sooner if we have more information.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-10 16:03 UTC | [Incident updated: Performance Degradation: Core Service](https://rewindex.com/change/r3af411f1f7ea24.md) |  |
| 2026-11-10 16:33 UTC | Incident updated: Performance Degradation: Core Service (this change) |  |
| 2026-11-10 17:03 UTC | [Incident updated: Performance Degradation: Core Service](https://rewindex.com/change/raeb58b4df87dec.md) |  |

Previous: [change](https://rewindex.com/change/r3af411f1f7ea24.md) · Next: [change](https://rewindex.com/change/raeb58b4df87dec.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Performance Degradation: Core Service on Salesforce’s status page, changed 2026-11-10 16:33 UTC (change 2 of 3).

- Canonical URL: https://rewindex.com/change/rc857e5cc788a44
- Citation: Salesforce, “Incident updated: Performance Degradation: Core Service” (2026-11-10 16:33 UTC). Archived by Rewindex: https://rewindex.com/change/rc857e5cc788a44 (CC BY 4.0).
- Markdown link: `[Salesforce: Incident updated: Performance Degradation: Core Service (2026-11-10)](https://rewindex.com/change/rc857e5cc788a44)`


---
Canonical: https://rewindex.com/change/rc857e5cc788a44 · Markdown: https://rewindex.com/change/rc857e5cc788a44.md · JSON: https://rewindex.com/api/v1/changes/rc857e5cc788a44 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T18:04:17.771Z