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ChangesWebexWebex Services: Webex Calling and Webex Contact Center customers in the Australia region may experience call failures

Webex: Incident updated: Webex Services: Webex Calling and Webex Contact Center customers in the Australia region may experience call failures

Incident updateNormal progress (typesafe/jev-1.13-20260917, 53%)Changed
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Webex removed; blue is what they added. Muted text is unchanged context.

RemovedUpdateinvestigating#1
Before: Engineering is actively investigating an issue affecting Webex Calling and Webex Contact Center customers in the Australia region. Some customers may experience call failures. We are working to resolve the issue and will provide an update in one hour, or sooner if more information becomes available. We appreciate your patience while we address this service incident.
After: removed
AddedUpdateinvestigating#2
Before: not present
After: Engineering is actively investigating an issue affecting Webex Calling and Webex Contact Center customers in the Australia region. Customers may experience call failures. We are working to resolve the issue and will provide an update in one hour, or sooner if more information becomes available. We appreciate your patience while we address this service incident.

Compared with the previous archived version of this incident (10 to 30-minute polling).

Archive proof

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How the archive is checked, and what it cannot prove.

History of this incident

Monday, November 9

4 incident changes

Cite this

Incident updated: Webex Services: Webex Calling and Webex Contact Center customers in the Australia region may experience call failures on Webex’s status page, changed 2026-11-09 18:58 UTC (change 1 of 4).

Title
Incident updated: Webex Services: Webex Calling and Webex Contact Center customers in the Australia region may experience call failures
Vendor
Webex
Date
URL
https://rewindex.com/change/rc7f1aac2a52472

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