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ChangesTwilioSearch Delays on Enterprise Knowledge

Twilio: Incident updated: Search Delays on Enterprise Knowledge

Incident updateNot classified yetChanged status.twilio.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Twilio removed; blue is what they added. Muted text is unchanged context.

AddedUpdateinvestigating#1
Before: not present
After: We are continuing to investigate the issue on elevated latency when searching and ingesting content in Enterprise Knowledge. Customers using Enterprise Knowledge, including those using it with Conversation Intelligence, may see slower than normal responses. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

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History of this incident

TodayWednesday, November 4Wed, Nov 4

3 incident changes

Cite this

Incident updated: Search Delays on Enterprise Knowledge on Twilio’s status page, changed 2026-11-04 19:23 UTC (change 1 of 3).

Title
Incident updated: Search Delays on Enterprise Knowledge
Vendor
Twilio
Date
URL
https://rewindex.com/change/ra0abf7688f280c

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