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ChangesTwilioAzure Marketplace SendGrid Customers Experiencing Account Management Issues

Twilio: Incident updated: Azure Marketplace SendGrid Customers Experiencing Account Management Issues

Incident updateNormal progress (rule, 100%)Changed status.twilio.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Twilio removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: monitoring
AddedUpdatemonitoring#2
Before: not present
After: Our engineering team has identified the cause, determined customer impact began at 2026-10-24 09:36 AM PDT, and has mitigated the issue. We are monitoring to confirm that SendGrid users on Azure Marketplace are no longer experiencing account management issues, and will provide another update in 30 minutes.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

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History of this incident

Saturday, October 24

2 incident changes

Cite this

Incident updated: Azure Marketplace SendGrid Customers Experiencing Account Management Issues on Twilio’s status page, changed 2026-10-24 22:33 UTC (change 1 of 2).

Title
Incident updated: Azure Marketplace SendGrid Customers Experiencing Account Management Issues
Vendor
Twilio
Date
URL
https://rewindex.com/change/ra0832de7bc0b98

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