rewindex

ChangesMuxElevated Mux Video Errors

Mux: Incident updated: Elevated Mux Video Errors

Incident updateNormal progress (rule, 100%)Changed status.mux.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Mux removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: identified
AddedUpdateidentified#2
Before: not present
After: The issue has been identified and we are seeing signs of recovery. This issue occurred between 23:29 and 00:01 UTC. Video playback and ingest was unavailable at during this time.
AddedUpdateidentified#3
Before: not present
After: Data collection, streaming, and alerting was delayed during that window.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Rewindex captured a newer version after the last checkpoint; the next run () commits it.

History of this incident

TodayThursday, October 29Thu, Oct 29

3 incident changes

YesterdayWednesday, October 28Wed, Oct 28

1 incident change

All Mux changesMux profileMarkdownJSON