# Mux: Incident updated: Elevated Mux Video Errors

> Incident updated: Elevated Mux Video Errors. Detected 2026-10-29 by Rewindex: what changed on Mux’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r9b34269ba9baa0
Last updated: 2026-10-29T00:23:59Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-29 00:23 UTC · Detected: 2026-10-29 00:23 UTC
- [Source: https://status.mux.com/incidents/7bz7w4zhq7hw](https://status.mux.com/incidents/7bz7w4zhq7hw)
- [Company: Mux](https://rewindex.com/company/mux.md)
- Versions: before incident\_version:197/7bz7w4zhq7hw@693209f16ff4 → after incident\_version:197/7bz7w4zhq7hw@138b7c7f1b75
- Change 2 of 4 for this incident

Incident page (full timeline): [Elevated Mux Video Errors](https://rewindex.com/company/mux/incidents/7bz7w4zhq7hw.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ identified
```

**2. Added: Update** (identified) · 2026-10-29 00:14 UTC

```diff
+ The issue has been identified and we are seeing signs of recovery. This issue occurred between 23:29 and 00:01 UTC. Video playback and ingest was unavailable at during this time.
```

**3. Added: Update** (identified) · 2026-10-29 00:18 UTC

```diff
+ Data collection, streaming, and alerting was delayed during that window.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-28 23:52 UTC | [Critical incident: Elevated Mux Video Errors](https://rewindex.com/change/i6cff13d94d5fa6.md) | outage |
| 2026-10-29 00:23 UTC | Incident updated: Elevated Mux Video Errors (this change) | Normal progress |
| 2026-10-29 01:04 UTC | [Incident updated: Elevated Mux Video Errors](https://rewindex.com/change/rbceea657041248.md) | Normal progress |
| 2026-10-29 03:44 UTC | [Incident updated: Elevated Mux Video Errors](https://rewindex.com/change/raf0a4a522af3fe.md) | Normal progress |

Previous: [change](https://rewindex.com/change/i6cff13d94d5fa6.md) · Next: [change](https://rewindex.com/change/rbceea657041248.md) · All Mux changes: [timeline](https://rewindex.com/company/mux/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/r9b34269ba9baa0 · Markdown: https://rewindex.com/change/r9b34269ba9baa0.md · JSON: https://rewindex.com/api/v1/changes/r9b34269ba9baa0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-29T11:14:27.558Z