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ChangesMuxElevated Mux Video Errors

Mux: Critical incident: Elevated Mux Video Errors

Major incidentcritical (vendor)Changed Detected status.mux.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Mux removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Elevated Mux Video Errors
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-10-28 23:52 UTC
AddedAffected components#5
Before: not present
After: Mux Dashboard, Mux Data - Data Collection, Mux Video - Live, Mux Video - VOD
AddedUpdateinvestigating#6
Before: not present
After: We are seeing errors across Mux Video and are investigating
AddedUpdateinvestigating#7
Before: not present
After: Mux Data Collection is also delayed. Continuing to investigate.

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How the archive is checked, and what it cannot prove.

History of this incident

TodayThursday, October 29Thu, Oct 29

3 incident changes

YesterdayWednesday, October 28Wed, Oct 28

1 incident change

All Mux changesMux profileMarkdownJSON