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ChangesTwilioVoice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States

Twilio: Incident updated: Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States

Incident updateNormal progress (typesafe/jev-1.13-20260917, 66%)Changed status.twilio.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Twilio removed; blue is what they added. Muted text is unchanged context.

ChangedTitle#1
Before: Voice Call Audio Delays When Using Media Streams
After: Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States
ChangedStatus#2
Before: monitoring
After: resolved
AddedResolved time#3
Before: not present
After: 2026-11-03 19:08 UTC
RemovedAffected components#4
Before: CARRIER NETWORK - Voice, APAC, CARRIER NETWORK - Voice, Europe, CARRIER NETWORK - Voice, Latin America, CARRIER NETWORK - Voice, Middle East & Africa, Voice, APAC, Voice, Europe, Voice, Latin America, Voice, Middle East & Africa
After: removed
AddedUpdateresolved#5
Before: not present
After: The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States are operating normally.

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History of this incident

Tuesday, November 3

1 rewrite, 5 incident changes

Cite this

Incident updated: Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States on Twilio’s status page, changed 2026-11-03 19:13 UTC (change 6 of 6).

Title
Incident updated: Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States
Vendor
Twilio
Date
URL
https://rewindex.com/change/r657d6281d06cac

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