# Twilio: Incident updated: Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States

> Incident updated: Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States. Detected 2026-11-03 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r657d6281d06cac
Last updated: 2026-11-03T19:13:47Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-11-03 19:13 UTC · Detected: 2026-11-03 19:13 UTC
- [Source: https://status.twilio.com/incidents/ylhrykqj7mdx](https://status.twilio.com/incidents/ylhrykqj7mdx)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/ylhrykqj7mdx@4b745ea3125f → after incident\_version:125/ylhrykqj7mdx@3ff65c8549e9
- Change 6 of 6 for this incident

Incident page (full timeline): [Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States](https://rewindex.com/company/twilio/incidents/ylhrykqj7mdx.md)
## What changed

**1. Changed: Title**

```diff
- Voice Call Audio Delays When Using Media Streams
+ Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States
```

**2. Changed: Status**

```diff
- monitoring
+ resolved
```

**3. Added: Resolved time**

```diff
+ 2026-11-03 19:08 UTC
```

**4. Removed: Affected components**

```diff
- CARRIER NETWORK - Voice, APAC, CARRIER NETWORK - Voice, Europe, CARRIER NETWORK - Voice, Latin America, CARRIER NETWORK - Voice, Middle East & Africa, Voice, APAC, Voice, Europe, Voice, Latin America, Voice, Middle East & Africa
```

**5. Added: Update** (resolved) · 2026-11-03 19:08 UTC

```diff
+ The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States are operating normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-03 03:03 UTC | [Incident updated: Voice Call Audio Quality Degradation from Network Subscribers to Twilio Phone Numbers](https://rewindex.com/change/r1932cfb15613a6.md) | Normal progress |
| 2026-11-03 05:03 UTC | [Incident updated: Voice Call Audio Quality Degradation from Network Subscribers to Twilio Phone Numbers](https://rewindex.com/change/ra2f7416ec97622.md) | Normal progress |
| 2026-11-03 09:13 UTC | [Incident updated: Voice Call Audio Quality Degradation from Network Subscribers to Twilio Phone Numbers](https://rewindex.com/change/r37961a48c6c645.md) | Normal progress |
| 2026-11-03 12:03 UTC | [Incident silently edited: Voice Call Audio Quality Degradation for Outbound Calls from Twilio to US Network Subscribers](https://rewindex.com/change/rd936f252d8f0c2.md) | Wording only |
| 2026-11-03 17:23 UTC | [Incident updated: Voice Call Audio Delays When Using Media Streams](https://rewindex.com/change/rdb92e43cdee8b3.md) | Normal progress |
| 2026-11-03 19:13 UTC | Incident updated: Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/rdb92e43cdee8b3.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States on Twilio’s status page, changed 2026-11-03 19:13 UTC (change 6 of 6).

- Canonical URL: https://rewindex.com/change/r657d6281d06cac
- Citation: Twilio, “Incident updated: Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States” (2026-11-03 19:13 UTC). Archived by Rewindex: https://rewindex.com/change/r657d6281d06cac (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (2026-11-03)](https://rewindex.com/change/r657d6281d06cac)`


---
Canonical: https://rewindex.com/change/r657d6281d06cac · Markdown: https://rewindex.com/change/r657d6281d06cac.md · JSON: https://rewindex.com/api/v1/changes/r657d6281d06cac · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:58:49.925Z