rewindex

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Close: Incident updated: App is unavailable for some customers

Incident updateNormal progress (rule, 100%)Changed status.close.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Close removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: resolved
AddedResolved time#2
Before: not present
After: 2026-10-28 18:10 UTC
AddedUpdatemonitoring#3
Before: not present
After: The issue has been identified and reverted. Monitoring to ensure everything goes back to normal.
AddedUpdateresolved#4
Before: not present
After: This incident has been resolved.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

YesterdayWednesday, October 28Wed, Oct 28

2 incident changes

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