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ChangesHelp ScoutPossible email delays for Microsoft 365 / Outlook users

Help Scout: Incident updated: Possible email delays for Microsoft 365 / Outlook users

Incident updateNot classified yetChanged status.helpscout.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Help Scout removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: monitoring
After: resolved
AddedResolved time#2
Before: not present
After: 2026-11-14 00:02 UTC
AddedUpdateresolved#3
Before: not present
After: Microsoft is reporting that Microsoft 365 services have recovered and sustained service recovery has continued across most platforms. While Microsoft are continuing to monitor this issue, we're going to close up this event on our side. Thanks for your patience folks!

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

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History of this incident

TodaySaturday, November 14Sat, Nov 14

1 incident change

Cite this

Incident updated: Possible email delays for Microsoft 365 / Outlook users on Help Scout’s status page, changed 2026-11-14 00:03 UTC (change 1 of 1).

Title
Incident updated: Possible email delays for Microsoft 365 / Outlook users
Vendor
Help Scout
Date
URL
https://rewindex.com/change/r4251b5d96751f0

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