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ChangesVonageIssues Impacting WhatsApp API

Vonage: Incident updated: Issues Impacting WhatsApp API

Incident updateNot classified yetChanged vonageapi.statuspage.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Vonage removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: monitoring
After: resolved
AddedResolved time#2
Before: not present
After: 2026-11-13 22:31 UTC
AddedUpdateresolved#3
Before: not present
After: Vonage services have been fully restored following today's service interruption affecting inbound WhatsApp messages and webhooks, which began at 2026-11-13 18:31:00 UTC. Full resolution has been confirmed effective 2026-11-13 22:00:00 UTC. Please note inbound messages sent and callbacks not received during the incident are lost. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

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History of this incident

YesterdayFriday, November 13Fri, Nov 13

2 rewrites, 8 incident changes

Cite this

Incident updated: Issues Impacting WhatsApp API on Vonage’s status page, changed 2026-11-13 22:33 UTC (change 10 of 10).

Title
Incident updated: Issues Impacting WhatsApp API
Vendor
Vonage
Date
URL
https://rewindex.com/change/r0bfd5eab5bdd71

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