# Vonage: Incident updated: Issues Impacting WhatsApp API

> Incident updated: Issues Impacting WhatsApp API. Detected 2026-11-13 by Rewindex: what changed on Vonage’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r0bfd5eab5bdd71
Last updated: 2026-11-13T22:33:38Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-13 22:33 UTC · Detected: 2026-11-13 22:33 UTC
- [Source: https://vonageapi.statuspage.io/incidents/8bxgqbfy0fb0](https://vonageapi.statuspage.io/incidents/8bxgqbfy0fb0)
- [Company: Vonage](https://rewindex.com/company/vonage.md)
- Versions: before incident\_version:126/8bxgqbfy0fb0@3c7f9ea1c911 → after incident\_version:126/8bxgqbfy0fb0@373faafa2336
- Change 10 of 10 for this incident

Incident page (full timeline): [Issues Impacting WhatsApp API](https://rewindex.com/company/vonage/incidents/8bxgqbfy0fb0.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-13 22:31 UTC
```

**3. Added: Update** (resolved) · 2026-11-13 22:31 UTC

```diff
+ Vonage services have been fully restored following today's service interruption affecting inbound WhatsApp messages and webhooks, which began at 2026-11-13 18:31:00 UTC. Full resolution has been confirmed effective 2026-11-13 22:00:00 UTC. Please note inbound messages sent and callbacks not received during the incident are lost. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-13 18:43 UTC | [Incident silently edited: Issues Impacting WhatsApp API](https://rewindex.com/change/reb104a9d3c5274.md) |  |
| 2026-11-13 18:53 UTC | [Incident silently edited: Issues Impacting WhatsApp API](https://rewindex.com/change/r43f8abfa6a59dd.md) |  |
| 2026-11-13 19:23 UTC | [Incident updated: Issues Impacting WhatsApp API](https://rewindex.com/change/r42c54ef732fc3c.md) |  |
| 2026-11-13 19:53 UTC | [Incident updated: Issues Impacting WhatsApp API](https://rewindex.com/change/rea073c8d0f7207.md) |  |
| 2026-11-13 20:23 UTC | [Incident updated: Issues Impacting WhatsApp API](https://rewindex.com/change/r671ea6f738ea44.md) |  |
| 2026-11-13 20:43 UTC | [Incident updated: Issues Impacting WhatsApp API](https://rewindex.com/change/r32c550f85bae15.md) |  |
| 2026-11-13 21:13 UTC | [Incident updated: Issues Impacting WhatsApp API](https://rewindex.com/change/r051535fa9bba9d.md) |  |
| 2026-11-13 21:43 UTC | [Incident updated: Issues Impacting WhatsApp API](https://rewindex.com/change/r29bdd95125900f.md) |  |
| 2026-11-13 22:14 UTC | [Incident updated: Issues Impacting WhatsApp API](https://rewindex.com/change/rc7cd9892cfbadb.md) |  |
| 2026-11-13 22:33 UTC | Incident updated: Issues Impacting WhatsApp API (this change) |  |

Previous: [change](https://rewindex.com/change/rc7cd9892cfbadb.md) · All Vonage changes: [timeline](https://rewindex.com/company/vonage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Issues Impacting WhatsApp API on Vonage’s status page, changed 2026-11-13 22:33 UTC (change 10 of 10).

- Canonical URL: https://rewindex.com/change/r0bfd5eab5bdd71
- Citation: Vonage, “Incident updated: Issues Impacting WhatsApp API” (2026-11-13 22:33 UTC). Archived by Rewindex: https://rewindex.com/change/r0bfd5eab5bdd71 (CC BY 4.0).
- Markdown link: `[Vonage: Incident updated: Issues Impacting WhatsApp API (2026-11-13)](https://rewindex.com/change/r0bfd5eab5bdd71)`


---
Canonical: https://rewindex.com/change/r0bfd5eab5bdd71 · Markdown: https://rewindex.com/change/r0bfd5eab5bdd71.md · JSON: https://rewindex.com/api/v1/changes/r0bfd5eab5bdd71 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-14T04:28:10.479Z