Changes / Retool / Intermittent failures with Google Sheets, MySQL, and PostgreSQL integrations
Retool: Major incident: Intermittent failures with Google Sheets, MySQL, and PostgreSQL integrations
Summary
Retool reported a major incident involving intermittent failures and elevated error rates in Google Sheets, MySQL, and PostgreSQL integrations, affecting Resource Queries and Workflows, while stating all query operations continued functioning. It lasted 12 h 46 min, from 2026-02-25 05:08 UTC to 2026-02-25 17:54 UTC; Retool confirmed affected resources were operational at resolution.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 75%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Intermittent failures with Google Sheets, MySQL, and PostgreSQL integrations
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-02-25 05:08 UTC
Before: not present
After: 2026-02-25 17:54 UTC
Before: not present
After: Resource Queries, Workflows
Before: not present
After: We’re experiencing elevated error rates on our Google Sheets, MySQL, and PostgreSQL integrations.
The root cause has been identified and is under active monitoring by our engineering team.
All query operations continue to function as expected. We’ll keep you posted with any new developments.
Thank you for your patience.
Before: not present
After: We are continuing to monitor for any further issues.
Before: not present
After: We've confirmed that the resources affected are operational and have resolved this incident.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Intermittent failures with Google Sheets, MySQL, and PostgreSQL integrations (this change) Retool reported a major incident involving intermittent failures and elevated error rates in Google Sheets, MySQL, and PostgreSQL integrations, affecting Resource Queries and Workflows, while stating all query operations continued functioning. It lasted 12 h 46 min, from 2026-02-25 05:08 UTC to 2026-02-25 17:54 UTC; Retool confirmed affected resources were operational at resolution. | Major incident |