Changes / Brex / Notification delays

Brex: Critical incident: Notification delays

Summary

Brex reported a critical degradation starting 2026-07-30 17:04 UTC, with notification delays and possible delays or errors loading the Tasks page or resetting passwords or 2FA. It lasted 1 h 7 min and was resolved at 2026-07-30 18:11 UTC; Brex said all services were operating normally.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 50%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Notification delays
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-30 17:04 UTC
AddedResolved time#5
Before: not present
After: 2026-07-30 18:11 UTC
AddedAffected components#6
Before: not present
After: Dashboard, Money movement: card authorization
AddedUpdateinvestigating#7
Before: not present
After: Customers may experience delays receiving notifications, as well as delays or errors when loading the Tasks page or resetting authentication methods such as passwords or 2FA. Our team is investigating and working to restore normal service.
AddedUpdateidentified#8
Before: not present
After: We have identified the issue and are working on a fix.
AddedUpdateresolved#9
Before: not present
After: We’ve resolved the issue affecting notifications and the Tasks page. All services are operating normally.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Notification delays (this change)
Brex reported a critical degradation starting 2026-07-30 17:04 UTC, with notification delays and possible delays or errors loading the Tasks page or resetting passwords or 2FA. It lasted 1 h 7 min and was resolved at 2026-07-30 18:11 UTC; Brex said all services were operating normally.
Major incident

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