Changes / WorkOS / Elevated Authkit SSO Errors
WorkOS: Major incident: Elevated Authkit SSO Errors
Summary
WorkOS reported a major AuthKit SSO incident causing elevated errors and sign-on redirect loops for a small subset of customers; standalone SSO was unaffected. It started at 2026-07-31 16:12 UTC and resolved at 2026-07-31 18:06 UTC, lasting 1 h 53 min. A fix was deployed at 17:10 UTC.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
What changed
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After: Elevated Authkit SSO Errors
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After: major
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After: resolved
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After: 2026-07-31 16:12 UTC
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After: 2026-07-31 18:06 UTC
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After: AuthKit, Core Services - AuthKit, Core Services - SSO, SSO
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After: We're investigating an increase in Single Sign-On errors. We will share an update as soon as possible.
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After: It appears some users may be experiencing a redirect loop during sign-on, we are narrowing in on a cause
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After: We have identifed an issue causing a small subset of Authkit SSO customers to experience errors during sign-on. A fix is being prepared.
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After: The issue affects a small set of customers using Authkit SSO. The standalone SSO API remains unaffected, we have corrected that here on the status page
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After: We have identified the issue and are deploying a fix. AuthKit SSO sign-on remains partially degraded for a small subset of customers; standalone SSO continues to be unaffected. We'll share another update once the fix has fully rolled out.
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After: The fix has deployed, we are monitoring systems to verify the impact is fully mitigated
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After: The issue has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated Authkit SSO Errors (this change) WorkOS reported a major AuthKit SSO incident causing elevated errors and sign-on redirect loops for a small subset of customers; standalone SSO was unaffected. It started at 2026-07-31 16:12 UTC and resolved at 2026-07-31 18:06 UTC, lasting 1 h 53 min. A fix was deployed at 17:10 UTC. | Major incident |