Changes / Iterable / Intermittent API errors

Iterable: Major incident: Intermittent API errors

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: degradation (model (Jev), 61%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Intermittent API errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-01-07 19:56 UTC
AddedResolved time#5
Before: not present
After: 2025-01-07 22:10 UTC
AddedAffected components#6
Before: not present
After: Global API Success
AddedUpdateinvestigating#7
Before: not present
After: Our on-call engineers are investigating intermittent partial API outages lasting several minutes over the past couple hours. Our monitoring and alerting first detected the issue near 8:53 am PST. Next update by 1PM PST.
AddedUpdatemonitoring#8
Before: not present
After: Our engineering team implemented a fix for the issue and have seen no further API outages. We are continuing to monitor the situation.
AddedUpdateresolved#9
Before: not present
After: We have not seen further API outages since the last update. This incident is now resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Intermittent API errors (this change)Major incident

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