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Iterable: Intermittent API errors
Iterable reported a major incident affecting Global API Success, with intermittent partial API outages lasting several minutes. The incident started at 2025-01-07 19:56 UTC and was resolved at 2025-01-07 22:10 UTC, lasting 2 h 13 min. Engineers implemented a fix and reported no further API outages.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Global API Success
Timeline of updates
- investigating
Our on-call engineers are investigating intermittent partial API outages lasting several minutes over the past couple hours. Our monitoring and alerting first detected the issue near 8:53 am PST. Next update by 1PM PST.
- monitoring
Our engineering team implemented a fix for the issue and have seen no further API outages. We are continuing to monitor the situation.
- resolved
We have not seen further API outages since the last update. This incident is now resolved.
Rewindex changes for this incident
- Major incident: Intermittent API errors 2025-01-07 19:56 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Iterable profile · Recent Iterable incidents · Markdown · JSON