Changes / Opsgenie / Partial Outage in Schedule API

Opsgenie: Major incident: Partial Outage in Schedule API

Summary

Opsgenie reported a major partial outage of the Schedule API affecting some US Cloud customers and listing Configuration REST APIs and US - Configuration REST APIs as affected components. It ran from 2023-06-06 17:06 UTC to 2023-06-06 17:24 UTC, lasting 18 min; engineering fixed the problem and was monitoring the platform.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 54%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Partial Outage in Schedule API
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2023-06-06 17:06 UTC
AddedResolved time#5
Before: not present
After: 2023-06-06 17:24 UTC
AddedAffected components#6
Before: not present
After: Configuration REST APIs, US - Configuration REST APIs
AddedUpdateinvestigating#7
Before: not present
After: We are investigating an issue with Schedule API that is impacting some Opsgenie US Cloud customers. We will provide more details within the next hour.
AddedUpdateresolved#8
Before: not present
After: Our engineering team has fixed the problem and we are closely monitoring the platform. Thank you for your patience.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Partial Outage in Schedule API (this change)
Opsgenie reported a major partial outage of the Schedule API affecting some US Cloud customers and listing Configuration REST APIs and US - Configuration REST APIs as affected components. It ran from 2023-06-06 17:06 UTC to 2023-06-06 17:24 UTC, lasting 18 min; engineering fixed the problem and was monitoring the platform.
Major incident

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