# Opsgenie: Major incident: Partial Outage in Schedule API

**Summary:** Opsgenie reported a major partial outage of the Schedule API affecting some US Cloud customers and listing Configuration REST APIs and US - Configuration REST APIs as affected components. It ran from 2023-06-06 17:06 UTC to 2023-06-06 17:24 UTC, lasting 18 min; engineering fixed the problem and was monitoring the platform. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2023-06-06 17:06 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/439gzb3k19lp](https://stspg.io/439gzb3k19lp)
- [Company: Opsgenie](https://rewindex.com/company/opsgenie.md)
- Versions: before (none: first archived) → after incident\_version:284/r0vc3gs05t62@aed6d729c5b2
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Partial Outage in Schedule API
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2023-06-06 17:06 UTC
```

**5. Added: Resolved time**

```diff
+ 2023-06-06 17:24 UTC
```

**6. Added: Affected components**

```diff
+ Configuration REST APIs, US - Configuration REST APIs
```

**7. Added: Update** (investigating) · 2023-06-06 17:06 UTC

```diff
+ We are investigating an issue with Schedule API that is impacting some Opsgenie US Cloud customers. We will provide more details within the next hour.
```

**8. Added: Update** (resolved) · 2023-06-06 17:24 UTC

```diff
+ Our engineering team has fixed the problem and we are closely monitoring the platform. Thank you for your patience.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2023-06-06 17:06 UTC | Major incident: Partial Outage in Schedule API (this change) | outage |

All Opsgenie changes: [timeline](https://rewindex.com/company/opsgenie/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/id14ae2e2d35ab1 · Markdown: https://rewindex.com/change/id14ae2e2d35ab1.md · JSON: https://rewindex.com/api/v1/changes/id14ae2e2d35ab1 · Generated 2026-10-18T02:31:29.412Z