Changes / WorkOS / Elevated Webhook Latency
WorkOS: Major incident: Elevated Webhook Latency
Summary
WorkOS reported major webhook delivery delays starting 2026-05-12 17:59 UTC, resolved at 2026-05-12 18:41 UTC after 41 min. The team identified the issue and implemented mitigations; webhook delivery was recovering by 18:21 UTC.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Elevated Webhook Latency
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-05-12 17:59 UTC
Before: not present
After: 2026-05-12 18:41 UTC
Before: not present
After: We are seeing delays delivering webhooks. Our team is currently investigating.
Before: not present
After: Our team has identified the issue and is implementing mitigations.
Before: not present
After: Our team is seeing webhook delivery recover and we are continuing to monitor the situation.
Before: not present
After: This has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated Webhook Latency (this change) WorkOS reported major webhook delivery delays starting 2026-05-12 17:59 UTC, resolved at 2026-05-12 18:41 UTC after 41 min. The team identified the issue and implemented mitigations; webhook delivery was recovering by 18:21 UTC. | Major incident |