Changes / Shopify / Assets not loading for some Shopify services

Shopify: Critical incident: Assets not loading for some Shopify services

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Assets not loading for some Shopify services
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2021-06-08 10:24 UTC
AddedResolved time#5
Before: not present
After: 2021-06-08 11:20 UTC
AddedAffected components#6
Before: not present
After: Admin, Checkout, Storefront
AddedUpdateinvestigating#7
Before: not present
After: Assets served from Shopify's CDN are temporarily not accessible. We are investigating and will keep you updated.
AddedUpdateinvestigating#8
Before: not present
After: Some merchants and customers are experiencing issues accessing different Shopify services, including storefronts and admins We are investigating this and will keep you updated
AddedUpdateidentified#9
Before: not present
After: We have identified the problem impacting several Shopify services and are working on a fix.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Assets not loading for some Shopify services (this change)Major incident

All Shopify changes → · Shopify profile · Markdown · JSON