Changes / Shopify / We are investigating an issue preventing web traffic to our servers
Shopify: Major incident: We are investigating an issue preventing web traffic to our servers
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: We are investigating an issue preventing web traffic to our servers
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2022-06-21 06:59 UTC
Before: not present
After: 2022-06-21 08:11 UTC
Before: not present
After: Admin, API & Mobile, Checkout, Point of Sale, Reports and Dashboards, Storefront, Support, Third party services
Before: not present
After: We are looking into this and will keep you posted with updates here as soon as we have identified the issue.
Before: not present
After: A fix has been put in place and we are monitoring for any further issues.
Before: not present
After: All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: We are investigating an issue preventing web traffic to our servers (this change) | Major incident |