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ChangesOktaService Disruption on Email Delivery

Okta: Major incident: Service Disruption on Email Delivery

Major incidentmajor (vendor)Changed Detected status.okta.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Okta removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Service Disruption on Email Delivery
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-11-12 18:30 UTC
AddedAffected components#5
Before: not present
After: Cell okta.com:1, Cell okta.com:11, Cell okta.com:12, Cell okta.com:14, Cell okta.com:16, Cell okta.com:17, Cell okta.com:18, Cell okta.com:19, Cell okta.com:2, Cell okta.com:20, Cell okta.com:22, Cell okta.com:23, Cell okta.com:3, Cell okta.com:4, Cell okta.com:6, Cell okta.com:7, Cell okta.com:8, Cell okta.com:9, Cell okta-emea.com:1, Cell oktapreview.com:1, Cell oktapreview.com:2, Cell oktapreview.com:3, MFA / Third Party
AddedUpdateinvestigating#6
Before: not present
After: On November 12, 2026, at 10:30 AM PT, the Engineering Team became aware of an issue with email delivery to some recipients, affecting customers in all Okta Preview and Production cells. We have identified the issue as a disruption at a third-party email provider, which is actively working on a fix. During this time, emails sent from Okta to affected recipients may be delayed or may not be delivered. Users waiting on verification codes may experience delays of several minutes. If available, please opt for backup verification methods such as authenticator apps or email. Our team is monitoring the provider’s progress. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.

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History of this incident

TodayFriday, November 13Fri, Nov 13

2 incident changes

YesterdayThursday, November 12Thu, Nov 12

4 incident changes

Cite this

Major incident: Service Disruption on Email Delivery on Okta’s status page, changed 2026-11-12 18:30 UTC (change 1 of 6).

Title
Major incident: Service Disruption on Email Delivery
Vendor
Okta
Date
URL
https://rewindex.com/change/ib77710c89211b9

All Okta changesOkta profileMarkdownJSON