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ChangesOktaService Disruption on Email Delivery

Okta: Incident updated: Service Disruption on Email Delivery

Incident updateNot classified yetChanged status.okta.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Okta removed; blue is what they added. Muted text is unchanged context.

RemovedUpdateidentified#1
Before: On November 12, 2026, at 10:30 AM PT, the Engineering Team became aware of an issue with email delivery to some recipients, affecting customers in all Okta Preview and Production cells. We have identified the issue as a disruption at a third-party email provider, which is actively working on a fix. During this time, emails sent from Okta to affected recipients may be delayed or may not be delivered. Users waiting on verification codes may experience delays of several minutes. If available, please opt for backup verification methods such as authenticator apps. Our team is monitoring the provider’s progress. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.
After: removed
AddedUpdateidentified#2
Before: not present
After: On November 12, 2026, at 10:30 AM PT, the Engineering Team became aware of an issue with email delivery to some recipients, affecting customers in all Okta Preview and Production cells. We have identified the issue as a disruption at a third-party email provider, which is actively working on a fix. During this time, emails sent from Okta to affected recipients may be delayed or may not be delivered. Users waiting on verification codes may experience delays of several minutes. If available, please opt for backup verification methods such as authenticator apps. Our team is monitoring the provider’s progress. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.

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History of this incident

TodayFriday, November 13Fri, Nov 13

2 incident changes

YesterdayThursday, November 12Thu, Nov 12

4 incident changes

Cite this

Incident updated: Service Disruption on Email Delivery on Okta’s status page, changed 2026-11-12 22:08 UTC (change 3 of 6).

Title
Incident updated: Service Disruption on Email Delivery
Vendor
Okta
Date
URL
https://rewindex.com/change/r133e17b3863e82

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