Changes / ElevenLabs / Increased Dubbing Latency and Failure Rate
ElevenLabs: Major incident: Increased Dubbing Latency and Failure Rate
Summary
ElevenLabs reported a major Dubbing degradation with increased latency and request failures, starting at 2026-10-08 15:38 UTC and resolved at 2026-10-08 22:10 UTC, lasting 6 h 32 min. Errors recurred during monitoring; ElevenLabs worked with an upstream provider on mitigation and reported a stable error-rate baseline since 17:55 UTC.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 45%)Changed Detected Source: status.elevenlabs.io (opens in new tab)
What changed
Before: not present
After: Increased Dubbing Latency and Failure Rate
Before: not present
After: major
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After: resolved
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After: 2026-10-08 15:38 UTC
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After: 2026-10-08 22:10 UTC
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After: We are currently investigating increased latency and request failures affecting Dubbing.
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After: We have traced error metrics as they have returned to baseline. We're currently monitoring to ensure full resolution.
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After: Since 16:30 UTC, we have observed recurrence of Dubbing errors and latency. We're working with an upstream provider for full mitigation, and will continue to post updates as new information arises.
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After: Errors have returned to baseline since 17:10 UTC. We are continuing to work with an upstream provider for full mitigation.
Before: not present
After: After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Increased Dubbing Latency and Failure Rate (this change) ElevenLabs reported a major Dubbing degradation with increased latency and request failures, starting at 2026-10-08 15:38 UTC and resolved at 2026-10-08 22:10 UTC, lasting 6 h 32 min. Errors recurred during monitoring; ElevenLabs worked with an upstream provider on mitigation and reported a stable error-rate baseline since 17:55 UTC. | Major incident |
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