# ElevenLabs: Major incident: Increased Dubbing Latency and Failure Rate

**Summary:** ElevenLabs reported a major Dubbing degradation with increased latency and request failures, starting at 2026-10-08 15:38 UTC and resolved at 2026-10-08 22:10 UTC, lasting 6 h 32 min. Errors recurred during monitoring; ElevenLabs worked with an upstream provider on mitigation and reported a stable error-rate baseline since 17:55 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-10-08 15:38 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.elevenlabs.io/incidents/01M4E4CWPTSJZ9QH0J35V2Q0W6](https://status.elevenlabs.io/incidents/01M4E4CWPTSJZ9QH0J35V2Q0W6)
- [Company: ElevenLabs](https://rewindex.com/company/elevenlabs.md)
- Versions: before (none: first archived) → after incident\_version:14/01M4E4CWPTSJZ9QH0J35V2Q0W6@be401466e380
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Increased Dubbing Latency and Failure Rate
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-10-08 15:38 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-10-08 22:10 UTC
```

**6. Added: Update** (investigating) · 2026-10-08 16:09 UTC

```diff
+ We are currently investigating increased latency and request failures affecting Dubbing.
```

**7. Added: Update** (monitoring) · 2026-10-08 16:15 UTC

```diff
+ We have traced error metrics as they have returned to baseline. We're currently monitoring to ensure full resolution.
```

**8. Added: Update** (monitoring) · 2026-10-08 16:30 UTC

```diff
+ Since 16:30 UTC, we have observed recurrence of Dubbing errors and latency. We're working with an upstream provider for full mitigation, and will continue to post updates as new information arises.
```

**9. Added: Update** (monitoring) · 2026-10-08 17:10 UTC

```diff
+ Errors have returned to baseline since 17:10 UTC. We are continuing to work with an upstream provider for full mitigation.
```

**10. Added: Update** (resolved) · 2026-10-08 22:10 UTC

```diff
+ After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-08 15:38 UTC | Major incident: Increased Dubbing Latency and Failure Rate (this change) | degradation |

All ElevenLabs changes: [timeline](https://rewindex.com/company/elevenlabs/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ib1c31b0b8481d6 · Markdown: https://rewindex.com/change/ib1c31b0b8481d6.md · JSON: https://rewindex.com/api/v1/changes/ib1c31b0b8481d6 · Generated 2026-10-18T03:33:53.944Z