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ElevenLabs: Increased Dubbing Latency and Failure Rate

Impact: majorStatus: resolvedStarted Resolved (6.5 h)5 updatesSource: status.elevenlabs.io (opens in new tab)
Summary

ElevenLabs reported a major Dubbing degradation with increased latency and request failures, starting at 2026-10-08 15:38 UTC and resolved at 2026-10-08 22:10 UTC, lasting 6 h 32 min. Errors recurred during monitoring; ElevenLabs worked with an upstream provider on mitigation and reported a stable error-rate baseline since 17:55 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: OtherOtherElevenCreativeElevenCreative

Timeline of updates

  1. investigating

    We are currently investigating increased latency and request failures affecting Dubbing.

  2. monitoring

    We have traced error metrics as they have returned to baseline. We're currently monitoring to ensure full resolution.

  3. monitoring

    Since 16:30 UTC, we have observed recurrence of Dubbing errors and latency. We're working with an upstream provider for full mitigation, and will continue to post updates as new information arises.

  4. monitoring

    Errors have returned to baseline since 17:10 UTC. We are continuing to work with an upstream provider for full mitigation.

  5. resolved

    After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on status.elevenlabs.io (opens in new tab). ElevenLabs profile · Recent ElevenLabs incidents · Markdown · JSON