# ElevenLabs: Increased Dubbing Latency and Failure Rate

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-08 15:38 UTC · Resolved: 2026-10-08 22:10 UTC · Duration: 6.5 h
- Updates: 5 · Affected components: Other, Other, ElevenCreative, ElevenCreative
- [Vendor status page: https://status.elevenlabs.io/incidents/01M4E4CWPTSJZ9QH0J35V2Q0W6](https://status.elevenlabs.io/incidents/01M4E4CWPTSJZ9QH0J35V2Q0W6)
- [Company: ElevenLabs](https://rewindex.com/company/elevenlabs.md)

## Summary

ElevenLabs reported a major Dubbing degradation with increased latency and request failures, starting at 2026-10-08 15:38 UTC and resolved at 2026-10-08 22:10 UTC, lasting 6 h 32 min. Errors recurred during monitoring; ElevenLabs worked with an upstream provider on mitigation and reported a stable error-rate baseline since 17:55 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-08 16:09 UTC: We are currently investigating increased latency and request failures affecting Dubbing.
- **monitoring** 2026-10-08 16:15 UTC: We have traced error metrics as they have returned to baseline. We're currently monitoring to ensure full resolution.
- **monitoring** 2026-10-08 16:30 UTC: Since 16:30 UTC, we have observed recurrence of Dubbing errors and latency. We're working with an upstream provider for full mitigation, and will continue to post updates as new information arises.
- **monitoring** 2026-10-08 17:10 UTC: Errors have returned to baseline since 17:10 UTC. We are continuing to work with an upstream provider for full mitigation.
- **resolved** 2026-10-08 22:10 UTC: After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.

## Rewindex changes for this incident

- 2026-10-08 15:38 UTC: [Major incident: Increased Dubbing Latency and Failure Rate](https://rewindex.com/change/ib1c31b0b8481d6.md)


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Canonical: https://rewindex.com/company/elevenlabs/incidents/01M4E4CWPTSJZ9QH0J35V2Q0W6 · Markdown: https://rewindex.com/company/elevenlabs/incidents/01M4E4CWPTSJZ9QH0J35V2Q0W6.md · JSON: https://rewindex.com/api/v1/companies/elevenlabs/incidents/01M4E4CWPTSJZ9QH0J35V2Q0W6 · Generated 2026-10-18T10:45:19.225Z