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ChangesPrismaAccelerate elevated 500 responses

Prisma: Major incident: Accelerate elevated 500 responses

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Prisma removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Accelerate elevated 500 responses
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-02-12 14:19 UTC
AddedResolved time#5
Before: not present
After: 2025-02-12 17:26 UTC
AddedAffected components#6
Before: not present
After: Prisma Accelerate, Prisma Studio
AddedUpdateinvestigating#7
Before: not present
After: Description: We are investigating an increase in 500 responses from Accelerate for some environments. Affected users: Currently unknown Root cause: Currently unknown Workarounds: None identified
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdatemonitoring#9
Before: not present
After: We're experiencing issues with an upstream cloud service provider which we're actively investigating. We'll be monitoring the affected components while we find the root cause.
AddedUpdatemonitoring#10
Before: not present
After: We are continuing to monitor for any further issues.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Wednesday, February 12, 2025

1 incident change

All Prisma changesPrisma profileMarkdownJSON