Changes / Squarespace / Site Loading Issues

Squarespace: Major incident: Site Loading Issues

Summary

Squarespace reported a major Site Loading outage: errors and delays prevented sites from loading properly from 2026-03-18 15:38 UTC to 2026-03-18 16:56 UTC, lasting 1 h 18 min. A fix was implemented at 03-18 16:28 UTC, and the incident was subsequently resolved.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 95%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Site Loading Issues
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-18 15:38 UTC
AddedResolved time#5
Before: not present
After: 2026-03-18 16:56 UTC
AddedAffected components#6
Before: not present
After: Site Loading
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating issues with sites not loading properly due to errors and delays.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Site Loading Issues (this change)
Squarespace reported a major Site Loading outage: errors and delays prevented sites from loading properly from 2026-03-18 15:38 UTC to 2026-03-18 16:56 UTC, lasting 1 h 18 min. A fix was implemented at 03-18 16:28 UTC, and the incident was subsequently resolved.
Major incident

All Squarespace changes → · Squarespace profile · Markdown · JSON