# Squarespace: Major incident: Site Loading Issues

**Summary:** Squarespace reported a major Site Loading outage: errors and delays prevented sites from loading properly from 2026-03-18 15:38 UTC to 2026-03-18 16:56 UTC, lasting 1 h 18 min. A fix was implemented at 03-18 16:28 UTC, and the incident was subsequently resolved. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-03-18 15:38 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/rqzf1cqzk4br](https://stspg.io/rqzf1cqzk4br)
- [Company: Squarespace](https://rewindex.com/company/squarespace.md)
- Versions: before (none: first archived) → after incident\_version:260/2xrbw049lql2@12bcc6112bf7
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Site Loading Issues
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-18 15:38 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-18 16:56 UTC
```

**6. Added: Affected components**

```diff
+ Site Loading
```

**7. Added: Update** (investigating) · 2026-03-18 15:38 UTC

```diff
+ We are currently investigating issues with sites not loading properly due to errors and delays.
```

**8. Added: Update** (investigating) · 2026-03-18 16:07 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (monitoring) · 2026-03-18 16:28 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2026-03-18 16:56 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-18 15:38 UTC | Major incident: Site Loading Issues (this change) | outage |

All Squarespace changes: [timeline](https://rewindex.com/company/squarespace/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/iaf8dad1469c970 · Markdown: https://rewindex.com/change/iaf8dad1469c970.md · JSON: https://rewindex.com/api/v1/changes/iaf8dad1469c970 · Generated 2026-10-18T03:55:45.797Z