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ChangesElevenLabsAgent SIP Conversation Disruption

ElevenLabs: Major incident: Agent SIP Conversation Disruption

Major incidentoutage (model (Jev), 86%)Changed Detected status.elevenlabs.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what ElevenLabs removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Agent SIP Conversation Disruption
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-08 14:21 UTC
AddedResolved time#5
Before: not present
After: 2026-10-08 15:43 UTC
AddedUpdateinvestigating#6
Before: not present
After: We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.
AddedUpdateresolved#7
Before: not present
After: We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.

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History of this incident

Thursday, October 8

1 incident change

Cite this

Major incident: Agent SIP Conversation Disruption on ElevenLabs’s status page, changed 2026-10-08 14:21 UTC (change 1 of 1).

Title
Major incident: Agent SIP Conversation Disruption
Vendor
ElevenLabs
Date
URL
https://rewindex.com/change/iae05e2906a1046

All ElevenLabs changesElevenLabs profileMarkdownJSON