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CompaniesElevenLabsIncidents

ElevenLabs: Agent SIP Conversation Disruption

MajorStatus: resolvedStarted Resolved (1.4 h)2 updatesstatus.elevenlabs.io (opens in new tab)

Affected components: 01M52E6REJ3EKRW049FBMB41JC

Timeline of updates

  1. investigating

    We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.

  2. resolved

    We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.elevenlabs.io (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by ElevenLabs, started 2026-10-08 14:21 UTC, resolved after 1.4 h, 2 update(s).

Title
Agent SIP Conversation Disruption
Vendor
ElevenLabs
Date
URL
https://rewindex.com/company/elevenlabs/incidents/01M5FR792KM1Q7CSQW1KVYVD56

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