# ElevenLabs: Agent SIP Conversation Disruption

> ElevenLabs status incident “Agent SIP Conversation Disruption” on 2026-10-08: impact major (vendor’s label), 1.4 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/elevenlabs/incidents/01M5FR792KM1Q7CSQW1KVYVD56
Last updated: 2026-10-08T15:43:58Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-08 14:21 UTC · Resolved: 2026-10-08 15:43 UTC · Duration: 1.4 h
- Updates: 2 · Affected components: 01M52E6REJ3EKRW049FBMB41JC
- [Vendor status page: https://status.elevenlabs.io/incidents/01M5FR792KM1Q7CSQW1KVYVD56](https://status.elevenlabs.io/incidents/01M5FR792KM1Q7CSQW1KVYVD56)
- [Company: ElevenLabs](https://rewindex.com/company/elevenlabs.md)

## Timeline of updates

- **investigating** 2026-10-08 15:00 UTC: We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.
- **resolved** 2026-10-08 15:43 UTC: We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.

## Rewindex changes for this incident

- 2026-10-08 14:21 UTC: [Major incident: Agent SIP Conversation Disruption](https://rewindex.com/change/iae05e2906a1046.md)

## Cite this

Status incident (vendor impact label: major) posted by ElevenLabs, started 2026-10-08 14:21 UTC, resolved after 1.4 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/elevenlabs/incidents/01M5FR792KM1Q7CSQW1KVYVD56
- Citation: ElevenLabs, “Agent SIP Conversation Disruption” (2026-10-08 14:21 UTC). Archived by Rewindex: https://rewindex.com/company/elevenlabs/incidents/01M5FR792KM1Q7CSQW1KVYVD56 (CC BY 4.0).
- Markdown link: `[ElevenLabs: Agent SIP Conversation Disruption (2026-10-08)](https://rewindex.com/company/elevenlabs/incidents/01M5FR792KM1Q7CSQW1KVYVD56)`


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Canonical: https://rewindex.com/company/elevenlabs/incidents/01M5FR792KM1Q7CSQW1KVYVD56 · Markdown: https://rewindex.com/company/elevenlabs/incidents/01M5FR792KM1Q7CSQW1KVYVD56.md · JSON: https://rewindex.com/api/v1/companies/elevenlabs/incidents/01M5FR792KM1Q7CSQW1KVYVD56 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:04:59.105Z