Changes / Matillion / Login Issues with Matillion Hub
Matillion: Major incident: Login Issues with Matillion Hub
Summary
Matillion reported a major Hub outage causing errors or preventing some customers from logging in. The incident started at 2025-10-20 10:13 UTC and was resolved at 2025-10-20 12:31 UTC, lasting 2 h 17 min; partial service had been restored by the first update.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Login Issues with Matillion Hub
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After: major
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After: resolved
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After: 2025-10-20 10:13 UTC
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After: 2025-10-20 12:31 UTC
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After: Hub
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After: Starting from approximately 08:00 BST, some customers may experience errors or been unable to log in to the Matillion Hub. We are investigating this and partial service has been restored currently
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After: We are continuing to monitor for any further issues.
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After: We are continuing to monitor for any further issues.
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After: We are continue to monitor for any further issues.
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After: This incident is now resolved
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Login Issues with Matillion Hub (this change) Matillion reported a major Hub outage causing errors or preventing some customers from logging in. The incident started at 2025-10-20 10:13 UTC and was resolved at 2025-10-20 12:31 UTC, lasting 2 h 17 min; partial service had been restored by the first update. | Major incident |
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