Changes / OpenAI / Elevated errors affecting ChatGPT
OpenAI: Major incident: Elevated errors affecting ChatGPT
Summary
OpenAI reported a major ChatGPT incident affecting conversation loading and continuation, Voice, and Work Mode. It started at 2026-07-19 14:49 UTC and resolved at 2026-07-19 17:05 UTC, lasting 2 h 15 min. OpenAI applied a mitigation and confirmed full recovery; the specific cause was not disclosed.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Elevated errors affecting ChatGPT
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-07-19 14:49 UTC
Before: not present
After: 2026-07-19 17:05 UTC
Before: not present
After: Some users are experiencing elevated errors when loading or continuing conversations in ChatGPT. We are investigating.
Before: not present
After: We have identified the cause of elevated errors affecting ChatGPT conversations, Voice, and Work Mode. We are applying mitigations and monitoring recovery.
Before: not present
After: We have applied the mitigation and are monitoring the recovery.
Before: not present
After: Service has been restored and we are continuing to monitor.
Before: not present
After: All impacted services have now fully recovered.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated errors affecting ChatGPT (this change) OpenAI reported a major ChatGPT incident affecting conversation loading and continuation, Voice, and Work Mode. It started at 2026-07-19 14:49 UTC and resolved at 2026-07-19 17:05 UTC, lasting 2 h 15 min. OpenAI applied a mitigation and confirmed full recovery; the specific cause was not disclosed. | Major incident |