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OpenAI: Elevated errors affecting ChatGPT

Impact: majorStatus: resolvedStarted Resolved (2.3 h)5 updatesSource: status.openai.com (opens in new tab)
Summary

OpenAI reported a major ChatGPT incident affecting conversation loading and continuation, Voice, and Work Mode. It started at 2026-07-19 14:49 UTC and resolved at 2026-07-19 17:05 UTC, lasting 2 h 15 min. OpenAI applied a mitigation and confirmed full recovery; the specific cause was not disclosed.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Voice modeConversationsConnectors/AppsChatGPT Work

Timeline of updates

  1. investigating

    Some users are experiencing elevated errors when loading or continuing conversations in ChatGPT. We are investigating.

  2. identified

    We have identified the cause of elevated errors affecting ChatGPT conversations, Voice, and Work Mode. We are applying mitigations and monitoring recovery.

  3. monitoring

    We have applied the mitigation and are monitoring the recovery.

  4. monitoring

    Service has been restored and we are continuing to monitor.

  5. resolved

    All impacted services have now fully recovered.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab). OpenAI profile · Recent OpenAI incidents · Markdown · JSON