Changes / Keeper / GovCloud Vault Login

Keeper: Critical incident: GovCloud Vault Login

Summary

Keeper reported a critical GovCloud vault login incident affecting Keeper Admin Console (GovCloud) and Keeper Web Vault (GovCloud). It started at 2023-10-24 16:28 UTC and was resolved at 2023-10-24 16:33 UTC, lasting 5 min; no cause or specific fix was provided.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: GovCloud Vault Login
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2023-10-24 16:28 UTC
AddedResolved time#5
Before: not present
After: 2023-10-24 16:33 UTC
AddedAffected components#6
Before: not present
After: Keeper Admin Console (GovCloud), Keeper Infrastructure (GovCloud) - Keeper Admin Console (GovCloud), Keeper Infrastructure (GovCloud) - Keeper Web Vault (GovCloud), Keeper Web Vault (GovCloud)
AddedUpdateidentified#7
Before: not present
After: We are aware of vault login issues in the GovCloud region. The issue has been identified and it will be resolved momentarily.
AddedUpdateresolved#8
Before: not present
After: GovCloud Vault Login issues have been resolved. We will update this status event with additional details shortly.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: GovCloud Vault Login (this change)
Keeper reported a critical GovCloud vault login incident affecting Keeper Admin Console (GovCloud) and Keeper Web Vault (GovCloud). It started at 2023-10-24 16:28 UTC and was resolved at 2023-10-24 16:33 UTC, lasting 5 min; no cause or specific fix was provided.
Major incident

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