Changes / Elastic Cloud / Issues with Email Alerts
Elastic Cloud: Major incident: Issues with Email Alerts
Summary
Elastic Cloud reported a major incident affecting email alerts for some customers, starting 2026-05-08 18:10 UTC and resolved at 2026-05-09 01:01 UTC, lasting 6 h 50 min. A solution was implemented and email delivery resumed by 05-08 23:11 UTC; the final update confirmed successful delivery with no monitored issues.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Issues with Email Alerts
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After: major
Before: not present
After: resolved
Before: not present
After: 2026-05-08 18:10 UTC
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After: 2026-05-09 01:01 UTC
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After: We are currently investigating reports that some customers may be facing issues with email alerts.
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After: A solution has been implemented, and email delivery has resumed. We are continuing to track the situation closely and will provide another update once considered resolved.
Before: not present
After: This issue is now resolved. Email delivery has been successful with no monitored issues.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issues with Email Alerts (this change) Elastic Cloud reported a major incident affecting email alerts for some customers, starting 2026-05-08 18:10 UTC and resolved at 2026-05-09 01:01 UTC, lasting 6 h 50 min. A solution was implemented and email delivery resumed by 05-08 23:11 UTC; the final update confirmed successful delivery with no monitored issues. | Major incident |
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