Changes / Matillion / Customers may experience an issue accessing Designer and Maia
Matillion: Major incident: Customers may experience an issue accessing Designer and Maia
Summary
Matillion reported a major incident affecting access to Designer and Maia, listing Designer components in the AU, EU and US regions. It started at 2026-08-12 08:17 UTC and was resolved at 2026-08-12 11:50 UTC, lasting 3 h 32 min. Matillion implemented a fix but did not state a cause.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Customers may experience an issue accessing Designer and Maia
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After: major
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After: resolved
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After: 2026-08-12 08:17 UTC
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After: 2026-08-12 11:50 UTC
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After: AU Region - Designer, Designer, EU Region - Designer, US Region - Designer
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After: We are currently investigating an incident where customers may experience issues accessing Designer and Maia
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After: The issue has been identified and a fix is being implemented.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Customers may experience an issue accessing Designer and Maia (this change) Matillion reported a major incident affecting access to Designer and Maia, listing Designer components in the AU, EU and US regions. It started at 2026-08-12 08:17 UTC and was resolved at 2026-08-12 11:50 UTC, lasting 3 h 32 min. Matillion implemented a fix but did not state a cause. | Major incident |
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