Matillion: Customers may experience an issue accessing Designer and Maia

Impact: majorStatus: resolvedStarted 2026-08-12 08:17 UTCResolved 2026-08-12 11:50 UTC (3.5 h)4 updatesSource: stspg.io

Summary

Matillion reported a major incident affecting access to Designer and Maia, listing Designer components in the AU, EU and US regions. It started at 2026-08-12 08:17 UTC and was resolved at 2026-08-12 11:50 UTC, lasting 3 h 32 min. Matillion implemented a fix but did not state a cause.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AU Region - DesignerDesignerDesignerEU Region - DesignerDesignerUS Region - Designer

Timeline of updates

investigating2026-08-12 08:17 UTC
We are currently investigating an incident where customers may experience issues accessing Designer and Maia
identified2026-08-12 09:05 UTC
The issue has been identified and a fix is being implemented.
monitoring2026-08-12 09:05 UTC
A fix has been implemented and we are monitoring the results.
resolved2026-08-12 11:50 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Customers may experience an issue accessing Designer and Maia 2026-08-12 08:17 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Matillion profile · Recent Matillion incidents · Markdown · JSON